Everything you need to capture every call
More than an answering service. A complete AI receptionist with intelligence, integrations, and insights built for high-value businesses.
Get startedCall Handling
Everything you need for call handling and more.
First-Ring Answering
AI answers within 500ms—faster than any human receptionist.
Natural Conversation
Human-quality voice with natural speech patterns, not robotic scripts.
Business Knowledge
AI learns your FAQs, services, and policies for accurate responses.
Intelligent Call Routing
Route calls based on keywords, time of day, or caller recognition.
After-Hours Handling
Different scripts for business hours vs evenings and weekends.
Spam Blocking
Automatically detect and block spam—never pay for junk calls.
Appointment Booking
Everything you need for appointment booking and more.
Real-Time Calendar Sync
Books directly into Google Calendar, Outlook, or industry apps.
Availability Checking
AI checks your real-time availability before offering slots.
SMS Confirmations
Automatic text confirmations sent to callers after booking.
Automated Reminders
Reduce no-shows with 24-hour and 1-hour SMS reminders.
Buffer Time
Configure time between appointments to prevent back-to-back chaos.
Service Types
Different durations and availability for different appointment types.
Analytics & Intelligence
Everything you need for analytics & intelligence and more.
ROI Dashboard
See exactly how much revenue Polaris captured for you this month.
Call Sentiment Analysis
AI detects caller mood—flag frustrated calls for human follow-up.
Peak Time Insights
Understand when calls happen to optimize your availability.
Weekly Intelligence Reports
Email summaries with top questions asked and recommendations.
Conversion Tracking
Track caller journey from first call to booked appointment.
Competitor Mentions
Get alerted when callers mention competitor names.
VIP & Caller Recognition
Everything you need for vip & caller recognition and more.
VIP Caller List
Add important contacts for personalized greetings and priority handling.
Returning Caller Recognition
AI remembers previous calls and provides continuity.
Personalized Greetings
"Welcome back, Sarah!" instead of generic scripts.
VIP Bypass
Route VIPs directly to human without AI interaction.
Call History Context
AI knows what they called about last time.
Bulk Contact Import
Import up to 10,000 contacts via CSV.
Human Escalation
Everything you need for human escalation and more.
Warm Transfer
AI briefs you on the call before connecting.
Cold Transfer
Instant transfer for time-sensitive situations.
Keyword Triggers
Configure words like "emergency" to trigger immediate transfer.
Fallback Guarantee
Callers never hit a dead end—always reach resolution.
Backup Numbers
Try multiple numbers before taking a message.
Transfer Notifications
Get notified whenever a call is transferred.
Communication
Everything you need for communication and more.
Auto Text-Back
Text callers who hung up early to recapture leads.
Two-Way SMS
Continue conversations via text if caller prefers.
Email Notifications
Get notified of appointments, transfers, and VIP calls.
Slack Integration
Push notifications to your team Slack channel.
Call Recordings
Full recordings of every call for quality review.
Transcripts
Read-along transcripts synced with audio playback.
Security & Compliance
Everything you need for security & compliance and more.
PIPEDA Compliance
Full compliance with Canadian privacy law.
PHIPA Compliance
Healthcare privacy compliance for Ontario.
HIPAA Ready
Prepared for US healthcare expansion.
AES-256 Encryption
Enterprise-grade encryption at rest and in transit.
Canadian Data Residency
Your data stays in Canadian data centers.
No AI Training
Your calls are never used to train AI models.
Seamless integrations
Connect with the tools you already use.